Instructions on Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or have taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Meileh GmbH, Bremer Straße 80, D-21073 Hamburg) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or e-mail). You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we must reimburse you for all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the quality, characteristics, and functioning of the goods.

Special Note for Contracts for the Supply of Digital Content (Software):

The right of withdrawal also expires in the case of a contract for the supply of digital content (software) not on a tangible medium if the entrepreneur has begun with the performance of the contract after the consumer has expressly consented to the entrepreneur beginning with the performance of the contract before the expiry of the withdrawal period, and has confirmed his knowledge that he loses his right of withdrawal by his consent.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To:

Meileh GmbH
Bremer Straße 80
D-21073 Hamburg

E-Mail: info@socialguard.app

I/We (*) hereby withdraw from the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*):

Ordered on (*)/received on (*):

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only for notification on paper):

Date:

___________________________________________________

(*) Delete as appropriate.